Privacy Policy
Last updated: January 2026
What this site is
This site is used by Alleviate Financial Solutions clients to review and authorize settlement offers that were negotiated with creditors.
Information we process
- Offer details (such as settlement offer identifiers and account-ending digits) provided via a secure link.
- Verification input (the last 4 digits of your SSN) used to confirm you are the intended recipient.
- Audit data such as the time of authorization and your IP address for recordkeeping.
How we use information
- To display the settlement offer details associated with your secure link.
- To verify your identity and record your authorization decision.
- To generate an authorization certificate (PDF) and store it in our CRM for processing.
- To troubleshoot issues and maintain service reliability and security.
Contact
If you have questions about this policy or your settlement authorization, please contact a Settlement Specialist at 1-800-779-0665.